Record Any Call From Any Phone
Turn previously inaccessible information—call audio data—into a wealth of actionable insights with a secure cloud service that captures phone-based conversations for training, targeted coaching or audit purposes. Reduce training time by up to 30% and automatically redact sensitive information to ensure privacy and compliance.
Gryphon’s Secure Cloud Call Recording requires no lengthy hardware implementation or IT administration:
- Record agent sales and service calls made from any phone, anywhere
- Ensure script adherence and compliance for distributed or field agents
- Set pre-call whispers for real-time status and rules
- Record calls on-demand with no special dial-in line
- Capture carrier-grade audio recordings
- Securely store all audio in the Cloud
- Enable Speech Analytics for on-demand individual insight
To get insight into 100% of your team’s conversation performance, call us today: 866-366-6822.